1. Our representative will arrange an appointment for you at a qualified repair facility in your area or one of your choice or, if you prefer, we will give you the name of the shop and manager so you can handle directly.
2. We will assist in getting your damaged vehicle into the repair shop as well as returning it to Brown Bros. Ford, if that is where you would prefer to pick up your vehicle.
3. Courtesy cars are available through the repair facility, however, please keep in mind that an appointment must be made prior to alternate transportation being arranged.
4. Your vehicle will be returned to you with the assurance that repairs have conformed to the highest standard of quality. Feel free to contact us at any time during or after the repairs.